Welcome to Zeenora. This Shipping Policy outlines the terms and conditions related to the delivery of your orders placed on our website www.zeenora.ae. By shopping with us, you agree to the terms described below.

Shipping Coverage

We proudly ship across the United Arab Emirates (UAE), including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We currently ship only in UAE.

Processing Time

  • Orders are typically processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or UAE public holidays will be processed on the next working day.
  • During sales, promotions, or high-demand seasons, processing times may take slightly longer.

Delivery Time

  • Standard Delivery within UAE: 2–5 business days.
  • Express Delivery (Dubai Only): Same-day or next-day delivery available without any fee.

Delivery timelines are estimates and may vary due to factors beyond our control (such as courier delays, weather conditions, or unforeseen circumstances).

Shipping Fees

  • Shipping is free for all orders.

Order Tracking

Once your order has been shipped, you will receive an email confirmation with tracking details. You can also contact our support team at support@zeenora.ae or call us at +971-55-870-3331 for assistance.

Failed Deliveries & Incorrect Addresses

Customers are responsible for providing the correct shipping details at checkout. In case of failed deliveries due to incorrect address or absence at the delivery time, re-delivery charges may apply.

International Shipping (Future Plans)

While we currently ship only within the UAE, Zeenora aims to expand internationally soon. Updates regarding global shipping will be reflected in this policy.

Related Policies

For more details on your shopping experience, please review our other important policies:

Contact Us

For any questions about shipping, please contact us: